Add/modify your credit/debit card
The procedure for adding/changing your credit/debit card is as follows. 1- Please log in to your client area on my.planethoster.net. 2- Go...
Billing
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Cancel a Web Hosting
A cancellation request must be made 30 days before the due date to avoid generating an invoice. If the pre-notice... -
Coupon Code – Discount – Promotion
30-day satisfaction guarantee or money back for the The World platform 7-day satisfaction guarantee or money back for dedicated HybridCloud... -
Domain Name Cancellation and Auto-Renewal
Nothing lasts forever in this world and domain names are no exception to the rule: they expire one day or... -
Dedicated IP Price- VPS/HybridCloud
Dedicated IP CA or FR: 65 euros per year or 107.25 $ CAD per year Geolocation of an IP will... -
Duration of the contract and cancellation / refund
Here are some important points about billing. You can view all terms and conditions via this link: Duration of the... -
Incoming Migration to PlanetHoster
An inbound migration of a website is offered free of charge with the purchase of a PlanetHoster service under an... -
Moving an Offer or Plan to a Higher Level
You have a hosting plan with PlanetHoster. Then, one day, you realize that the plan has limitations: it no longer... -
Payment methods accepted by PlanetHoster
We accept the following payment methods: PayPal: www.paypal.com Moneybookers / Skill / Bitcoins www.skrill.com Bank cards (credit card) Visa and... -
Procedure for 3D Secure Validation
Introduction This article aims to explain the procedure to follow when PlanetHoster clients need to make a 3D Secure (3DS)... -
Use credits to pay your invoice
The procedure for paying an invoice with PlanetHoster credits is as follows: Please log in to your client area on...