This article explains how to manage your profile information.
Note : The PlanetHoster Glossary contains explanations on multiple topics and can be consulted to clarify certain terms.
Prerequisites
Enter the following address in your web browser: https://my.planethoster.com.
Profile Interface Functions
By clicking on My account -> Profile in the menu, the following interface is displayed on the right of the screen:
The following table describes the purpose of each portion of this interface:
| A | Contact Information | Information necessary for PlanetHoster to contact the account holder. |
| B | Additional Information (Optional) | Additional information about the contact and his company. |
| C | Account Preferences | Set preferences for communication, language, etc. |
| D | Password | Password used when logging on to https://my.planethoster.com. |
| E | Credit Card | Information about the credit card used for billing. |
| F | Social Media Accounts | Social media addresses to link to the account. |
| G | Newsletter | Definition of preferences for PlanetHoster’s newsletters. |
The Edit icon lets you change your profile information:
The Cancel icon lets you cancel a change in progress:
Contact Information
All information is editable, with the exception of First Name and Last Name.
Additional Information (Optional)
You may provide this information if deemed appropriate to give more personal details about the contact and his company.
Note : Please note that the Company Name field must be used if you wish to enter a VAT number for invoicing purposes.
Account Preferences
Click on the Edit icon to open the Account Preferences window and change account preferences :
| Item | Signification |
| A | Billing information: select from the drop-down list the name of the point of contact who will receive all required billing information (please refer to How to manage contacts/subaccounts). |
| B | Communication: choose from the drop-down list the means by which you wish PlanetHoster to communicate with the contact point. |
| C | Default Language: choose from the drop-down list the language in which you wish PlanetHoster to communicate with the contact point. |
| D | Bills in PDF : select Yes if you wish to receive a copy of paid invoices in PDF format. |
| E | Domain suggestion emails : indicate Yes if you wish to receive e-mails suggesting domains (suggestions based on your latest domain purchases). |
| F | Save : button to record modified information. |
Password
You can change your login password by clicking on the Edit icon to open the Password window:
| Item | Signification |
| A | Existing Password : field for entering the old password. |
| B | New Password : field for entering the desired password. |
| C | Icon to show or hide the password entered in the field. |
| D | Icon indicating whether the password is secure enough (closed padlock on green background) or not (open padlock on red background). |
| E | Icon for randomly generating a secure password. |
| F | Icon for copying password. It is stored in memory and can be transcribed elsewhere using the “paste” function (CTRL + V). |
| G | Change Password : button to save the new password. |
Credit Card
How to Add a Credit Card
When you log in to your profile for the first time, you will see the Credit Card interface, with your default name.
This interface allows you to register the credit card you wish to use for your payments to PlanetHoster:
You must:
- Fill in the CARD NUMBER field.
- If the card number is valid, the corresponding CREDIT CARD logo will be displayed above.
- Fill in the Month and Year fields for the EXPIRY DATE.
- Click on the Save button.
- A confirmation message will be displayed.
How to Modify a Credit Card Information
By clicking on the Edit icon, you will access the interface allowing you to perform this operation:
How to Delete a Credit Card
We recommend that you delete any credit cards that you no longer wish to use for payments, making sure that they have been replaced with new ones.
- Be sure to provide the information for the new credit card.
- Click on the Delete icon.
- Confirm the operation when prompted.
Social Media Accounts
You can easily link the following social media sites:
- Skype
- Signal
To do this, click on the Edit Account icon and use the Social Media Accounts window :
- Link Account of the social media by entering the full URL:
- Click on the Save icon.
Newsletter
PlanetHoster sends between 4 and 12 emails per year to quickly notify customers of the latest news and offers.
How to Set Preferences
- Select a single or two newsletter categories (or click on All):
How to update preferences
Simply make your selection and then click on the Update preferences button:
How to stop receiving newsletters
If you unsubscribe from the newsletter, we will no longer send you the latest news and offers. To do so, you can click on the Unsubscribe button at any time:
However, you will continue to receive relevant information from us (such as invoices, Whois information checks, etc.).