What to Do if the Invoice Amount is Different from the Amount Paid?

Introduction

Your bank may charge you additional fees based on your banking package when you pay an invoice to PlanetHoster. This is because our head office is in Canada. Some banks take advantage of this to charge additional fees.

This article explains how to correct this.

Note: The PlanetHoster Glossary contains explanations on multiple topics and can be consulted to clarify certain terms.

Procedure

You can avoid the additional charges mentioned here by using our other payment methods:

1. PayPal;
2. Wire transfer;
3. Skrill.

Please note that these fees are not charged by PlanetHoster, but by your bank.