Occasionally, you may have domains pending registration or transfer due to missing information. This article explains how to provide the missing details so that the domain configuration can be completed correctly.
Note : The PlanetHoster Glossary contains explanations on multiple topics and can be consulted to clarify certain terms.
Prerequisites
Enter the following address in your web browser: https://my.planethoster.com.
Access to Domains Pending Configuration
The list of domains awaiting configuration can be found in the Domains to Configure interface:
There are various ways to access this list. Thus, should the prompt Actions required be displayed, you can proceed to immediate configuration (button Configure now) or postpone it (button Schedule for later):
Also, as explained in the article How to Use the Overview Interface, in the My Profile -> Overview interface, you can click in three places, as shown here:
Finally, as per the article How to Manage a Domain, if the message Proceed to the registration of the domain name is displayed in the interface used to manage a domain, you can click on You can do it here:
Entering Missing Information
To enter any missing information for a particular domain, click on the gear icon (Manage) next to the domain in question:
Simply provide all the required information and then click the Configure now button.
Contact information
The contact information allows you to get in touch with the domain name holder.
For further details on what the contact details mean, please refer to the article How to Manage a Domain.
Additional Domain Fields
Depending on the domain’s TLD, additional domain fields may be displayed.
Let’s take the example of a domain with the TLD .ca, where the additional domain fields are:
- The requirements regarding presence in Canada that the registrant meets (Legal Type).
- The registrant’s acceptance of the CIRA Agreement.
- Whether or not the registrant wishes to opt out of WHOIS privacy for .ca domains (WHOIS Opt-out).
To find out what to enter in the additional domain fields for other TLDs, please refer to the articles in What Are the Country-Code Domain Specifications.