How to Migrate a HostPapa Website to PlanetHoster

To find out about all the necessary steps for migration, please consult the article explaining how to migrate your website to PlanetHoster.

It explains that two steps depend on your current host: copying the files and copying the database onto your computer. In the following lines, we will explain these two steps in the case of a website hosted with HostPapa.

Prerequisites

Log in to your hosting account via the HostPapa control panel: https://www.hostpapa.ca/dashboard/Login/.

Select My cPanel from the top navigation bar:

If you have several cPanel accounts, click on the website you wish to migrate, as shown in the following video:

How to Copy the Files

Once you have logged in to the cPanel for your HostPapa hosting account:

  1. From the Files menu, click on the FTP Accounts icon.
  2. Scroll down to the FTP Accounts section.
  3. Click Configure FTP client to view your FTP account details.
  4. Make a note of the following:
  • active FTP or SSH user (Username);
  • server address (Host/Server Address);
  • default server connection port (22).
  1. Make sure you know the Password associated with this FTP or SSH user. If you do not, you will need to change it.
  2. Open an FTP session with FileZilla and fill in the HostUsernamePort and Password fields, then click on the Quick Connect button.
  3. In the right-hand window (remote server), select the files from your website, then drag them to the left-hand window (your local computer) to start downloading them to your computer.

When this is done, you have to copy these files via FTP to your hosting in the public_html folder for your main domain. Please refer to the article How to Migrate your Website at PlanetHoster.

How to Copy the Database

To migrate your database to PlanetHoster, you must first create a backup file on your computer. Here we show you how to export your database to your computer from the PhpMyAdmin utility of HostPapa.

Once you have logged in to the cPanel for your HostPapa hosting account:

  1. From the Databases section, click on the phpMyAdmin icon.
  2. A new window or tab will open. You are now in HostPapa’s phpMyAdmin tool.
  3. In the left-hand column of phpMyAdmin, click on the name of the database you wish to export.
  4. Click on the Export tab (Export) at the top of the screen.
  5. In the phpMyAdmin database export tool, select the Quick Method and the SQL format, then click the GO button.
  6. Your web browser will then ask whether you want to open or save the file. Select Save and make a note of the download folder on your computer, as you will need this file in .SQL format later on.

You then need to create a database on your PlanetHoster hosting, import the previously exported database into this new database and, finally, modify your connection configuration files to the database of your website with the new information previously generated during the creation of the database. Please refer to the article explaining How to Migrate your Website to PlanetHoster.

Updated on 15 September 2026

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