To find out about all the necessary steps for migration, please consult the article explaining how to migrate your website to PlanetHoster.
It explains that two steps depend on your current host: copying the files and copying the database onto your computer. In the following lines, we will explain these two steps in the case of a website hosted with o2switch.
Prerequisites
Log in to your hosting account: https://clients.o2switch.fr/auth/connexion.
Access to the cPanel technical area (Espace Technique) :

How to Copy the Files
A copy of the files on the o2switch service have to be downloaded to your computer. This will enable you to transfer them to your new PlanetHoster hosting via FTP.
How to Obtain FTP Account Details
Once you have logged in to the Technical Area of your o2switch hosting account:
- From the Files section, click on FTP Accounts (Comptes FTP):

- Scroll down to the FTP Accounts (Comptes FTP) section.
- Click on Configure FTP client (Configurer le client FTP) for the domain you wish to transfer to view your FTP account details:

- Please note the following:
- the active FTP or SSH user (FTP username);
- the host server address (FTP server);
- the default connection port (21).
- Make sure you know the password associated with this FTP or SSH user. If not, you will need to change it by clicking on Change password (Changer de mot de passe).
Please note: if you have kept your welcome email from o2switch, you will have all the FTP account details:

Procedure to Copy the Files
We recommend that you use FileZilla.
- Open an FTP session with FileZilla and fill in the Host, Username, Port and Password fields, then click on the Quick Connect button.
- In the right-hand window (remote server), select the files for your website (by default, public_html for the main website), then drag them to the left-hand window (your local computer) to start downloading them to your computer.
- If you do not know where the folders for your additional websites are located:
- Go to the Additional Domains section in your cPanel.
- There you will see a table listing your websites.
- In the Document Root column, the path shown corresponds exactly to the folder where you need to look for your files.
When this is done, you have to copy these files via FTP to your hosting in the public_html folder for your main domain. Please refer to the article How to Migrate your Website at PlanetHoster.
How to Copy the Database
To migrate your database to PlanetHoster, you must first create a backup file on your computer. Here we show you how to export your database to your computer from the PhpMyAdmin utility of o2switch.
Once you have logged in to the Technical Area of your o2switch hosting account:
- From the Databases section, click on the phpMyAdmin icon:

- A new window or tab will open. You are now in the o2switch phpMyAdmin tool.
- In the left-hand column of phpMyAdmin, click on the name of the database you wish to export.
- Click on the Export tab (Export) at the top of the screen.
- In the phpMyAdmin database export tool, select the Quick Method and the SQL format, then click the GO button.
- Your web browser will then ask whether you want to open or save the file. Select Save and make a note of the download folder on your computer, as you will need this file in .SQL format later on.
For the next steps, please refer to the article How to Migrate your Website to PlanetHoster. It explains how to create a database on your PlanetHoster hosting account, import the previously exported database into this new database and, finally, edit the new details that were generated when the database was created.