Here are some important points about billing. You can view all terms and conditions via this link: https://www.planethoster.com/en/Terms-of-Service.

Duration of the contract (period of accommodation)

When ordering, you can check the expiry date of your hosting plan. If you want an extension of several years, we invite you to contact our sales department.

Renewal

An invoice generated automatically by our billing system will reach you a few weeks before the expiry of your hosting plan. To proceed with the renewal, we invite you to pay this invoice.

Move to a higher plane

When you opt for a hosting service at PlanetHoster, you can always upgrade to a higher level at no additional cost. You can contact the sales department for more information.

Refund / Cancellation

Please see our terms of use : https://www.planethoster.com/en/Terms-of-Service.

Please note that domain names, licenses and SSL certificates are not refundable once activated or renewed.

Upon cancellation, our system will provide a prorated refund in the form of a credit to your PlanetHoster account.