The World: Getting Started Guide

Introduction

This article explains how to manage your The World plan. The interface:

• provides general information about your The World hosting in relation to billing;
• allows you to modify the plan by choosing a package (Standard or Pro) and adjusting resources (for example, when you want to create additional hosting accounts, you need to increase them);
• allows to quickly renew your plan;
• allows to cancel a The World service.

Be careful not to confuse the deletion of an N0C account from The World portfolio (as described in the article How to Suspend Hosting Accounts and Activate Suspended Accounts) with the cancellation of The World offer discussed in this article.

PlanetHoster’s offer, which enables the creation of several independent N0C accounts rather than offering a single access to a cPanel account, offers high availability. This unique approach is a key — and often overlooked — advantage for our customers (see the article How to Take Advantage of Hosting Accounts).

Note: The PlanetHoster Glossary contains explanations on multiple topics and can be consulted to clarify certain terms.

Prerequisites

Enter the following address in your web browser: https://my.planethoster.com/.

How to Access to the Interface

1. Go to Billing -> Hostings.
2. Click on the PRODUCT The World or on the MANAGE icon:

3. When doing so, you will see the following interface :

How to See General Information and Billing

Status	Indicator that shows whether the hosting account is Active, Suspended or in another state.
Mode	Your World accommodation package: Standard or Pro.
Registration Date	Date the hosting account was created.
Biling Cycle	Frequency at which the recurring amount is paid. The frequency can be changed by clicking on the pencil icon1.
Recurring Amount	Amount that is systematically paid according to the billing cycle.
Next Invoice	Date on which the hosting will expire.
Payment Method	Payment method you used (credit card, PayPal, etc.).
Renew Now	Renew Now button, allowing you to immediately renew your World hosting.

How to See Resources, Disk Space Usage and Number of World Hosting Accounts

CPU	CPU is the maximum number of cores of the hosting. The ratio between the number of CPU cores requested at a given time by all accounts and the maximum number of cores of the hosting is also indicated.
Memory	The Memory is the maximum amount of RAM memory of The World in GB. The ratio between the RAM memory currently used by the accounts and the maximum amount of memory of The World is also indicated.
Disk I/O	Disk I/O is the maximum number of I/O operations in MB/s. The ratio of the number of I/O operations (at the time of execution of a combination of read and write tests) for all accounts to the maximum number of I/O operations is also shown.
Disk Space Usage	Total disk space used in GB to store files, databases, emails, etc. on all accounts.
Number of World Hosting Accounts	Number of active hosting accounts and number of suspended accounts.

How to Modify The World Plan

You can choose the server resources and package that best suit your needs.

1. Click on the Modify Plan button:

2. Choose your bundle (package) by clicking on the Standard or Pro radio buttons :

3. Using the + and – buttons, adjust the server resources to your specific needs.
4. Click on the Apply button at the bottom of the interface.
5. The Update Summary provides the details of the invoice:

6. Click on the Continue button.
7. The invoice is then displayed.

Note : The screenshots do not reflect the most current pricing.

How to Renew The World Plan

To quickly renew your The World plan, please click on the Renew Now button:

You can then pay your invoice (please see the article How to Manage an Invoice).

How to Cancel a The World Package

In the event that you wish to interrupt your hosting:

1. Click on the Cancel Package button:

2. Enter the Password of your customer account (this is the same password you use in the Member Area Login window):

3. Describe the Reason for Cancellation (PlanetHoster uses this information for statistical and continuous improvement purposes).
4. Use the Cancellation Type drop-down list to indicate whether the cancellation should be done at the End of billing period or should be Immediate.
5. Click on the Cancel the Account button.

Note : No cancellation is instantaneous. You have to wait until the next day for it to take effect.

1. Definitions: monthly (twelve times a year), quarterly (four times a year), semi-annual (twice a year), annual (once a year), biennial (every two years), triennial (every three years), etc.  ↩︎