How to Recover a Password for the Hosting Account Login

Introduction

The purpose of this article is to help you find the login information for your HybridCloud account with a cPanel platform.

For all other plans¹, please refer to the paragraphs Login Info and Change Hosting Account Login Password in the article How to Use the Account Details.

Note : The PlanetHoster Glossary contains explanations on multiple topics and can be consulted to clarify certain terms.

Access to a HybridCloud Account Using a cPanel Platform

1. Log in to your member area at https://my.planethoster.com.
2. Go to Billing -> Hostings and choose your HybridCloud.
3. Click on the WHM button:

4. Once you are logged into your WHM, search for “List” in the top left search bar and then click on List Accounts:

5. Once in the List Accounts section, you will find the list of cPanel accounts on your HybridCloud:

6. Click on the “plus” sign to the left of the line corresponding to the cPanel account for which you want to regain access and choose a new password:

1. In other words, if you have a The World or HybridCloud account with the N0C platform, or a The World account with the cPanel platform. ↩︎