A cancellation request must be made 30 days before the due date to avoid generating an invoice. If the pre-notice is not respected, the system of PlanetHoster can only repay in the form of credit/credit.
The procedure for canceling a PlanetHoster web hosting is as follows.
1- Please log in to your client area on my.planethoster.net.
2- Go to the My Services section of the customer area.
3- Then in the My Hosting section.
4- Select the accommodation you wish to cancel:
5- Go to the bottom of the page where you can find “Cancellation of service”:
6- Finally Choose the type of cancellation:
