1. Home
  2. Billing
  3. Hostings
  4. How to Cancel a Web Hosting

How to Cancel a Web Hosting


This article explains how to cancel web hosting with PlanetHoster.

Please note:

  • a cancellation request must be made 30 days before the due date to avoid generating an invoice. If the pre-notice is not respected, the system of PlanetHoster can only repay in the form of credit;
  • for new orders, if you have used your service for more than 14 days, refunds are only available in the form of a credit/prorated credit;
  • data restoration following a cancellation request is chargeable as per PlanetHoster’s Managed Hosting service costs. Some conditions apply.

Note: Prices for PlanetHoster Managed Hosting are detailed on our website.

Note: The PlanetHoster Glossary contains explanations on multiple topics and can be consulted to clarify certain terms.


Enter the following address in your web browserhttps://my.planethoster.com.


  1. Go to the Billing -> Hostings in the menu.
  2. Select the accommodation you wish to cancel:
  1. Click on the button Cancel Package:
  1. Provide the required information and choose the type of cancellation:
  1. Click on the Cancel the Account button.
Updated on 16 April 2024

Was this article helpful?

Related Articles