The interface allows you to see the main information of each of your hosting accounts at PlanetHoster, connect directly to the platform supporting it and filter the account search.
Note : “V2” means “Version 2”.
Note : The PlanetHoster Glossary contains explanations on multiple topics and can be consulted to clarify certain terms.
Prerequisites
Enter the following address in your web browser: https://my.planethoster.com.
Note : Sometimes a pop-up window is blocked. If a message like “Pop-up blocked” is displayed, close the pop-up blocker (see the article Authorize Pop-ups).
Display Accounts
Go to Web Hosting -> Account Management, so the accounts be displayed with various informations :
| Definition | |
| Domains | Names of the main domains of the hosting accounts. |
| Username | Name of the user associated with the hosting account. |
| Infrastructure | The infrastructure shows the name of the hosting server (the type of server — Apache or LiteSpeed Enterprise — is shown on the icon next to it). |
| Location | Country where the hosting server is located. |
| Type | The type (World or HybridCloud). |
| Platform | Control panel to manage the hosting account (N0C or cPanel). |
| Status | Indicator of whether the hosting account is active or suspended. If an account suspension or reactivation request is being processed, an orange icon is displayed next to the status. A blue icon is displayed for the account whose status change request was most recently completed. |
| Login | Icon to access the account platform (directly to the MG control panel if the platform is a N0C; cPanel otherwise). |
If this icon appears besides a domain, it means that personal notes have been added:
Filters
You can filter the display of hosting accounts according to specific criteria.
- Use the STATUS, PLATFORM, TYPE and/or LOCATION drop-down lists. You can also refine your query using the Search field:
- Click on the Filter button to launch the query and display only the accounts matching the defined criteria.
- To remove all filters and show all hosting accounts again, click the Clear button.
Login to the Hosting Account Management Platform
The LOGIN icon next to the hosting account you want to login to opens the control panel:
If the platform is a N0C, the MG Panel is opened automatically. Otherwise, the cPanel will be opened.
There are two other ways to log into a hosting account:
Login in SFTP or FTP/FTPS
You need an FTP client installed on your computer (e.g. Filezilla on Windows or CyberDuck on Mac). Please refer to the article How to Connect to Your Hosting Using FTP and Send Files.
When you are logged into your World hosting account, you can upload your files to the “public_html” directory of the file manager in order to publish your website or web application (if it’s for a companion domain, upload your files to the folder you defined when you created it). Please refer to the article How to Use the File Manager.
Login in SSH
If you are on Mac or Linux, use the Terminal (included by default).
For Windows, install an SSH client (Putty, for example). Please refer to the article How to Create an SSH Key and Connect to an Account Remotely.
Actions
The Actions buttons allow you to perform certain operations on accounts:
| Button | Function | Article |
| Migrate to N0C | Migrate to an N0C account when you have a cPanel account. | How to Migrate from cPanel to N0C |
| Migrate to LiteSpeed | Migrate from an Apache server to a LiteSpeed Enterprise server when you have an N0C panel. | How to Migrate to N0C LiteSpeed |
| Migrate to CA Migrate to FR/CH | Migrate accounts to Canadian or French/Swiss servers, as appropriate. A message announcing that a migration ticket has been created is displayed. An email message will also be sent to you to follow the progress of this migration. | |
| Suspend Activate | Suspend or activate accounts, as appropriate. | How to Suspend Hosting Accounts and Activate Suspended Accounts |
Access to the Details of an Account
If you click on an active account, you will be taken to an interface where detailed account information is displayed in a user-friendly format.
Some actions can also be done:
- if the account is on a N0C platform, you can suspend or activate the account, delete it, change the password and modify the resources;
- if the account is on a cPanel platform, you can migrate the account to N0C, delete, suspend or activate it.
To open this interface, click on the account :
The interface giving access to the account details and actions to manage it is then displayed. The details are available in the article How to Use the Account Details.