How to Link a PlanetHoster Domain to Shopify and Wix Platforms

Introduction

In order to run your business, you may use platforms like Shopify and Wix to create websites (or online stores).

Sometimes, users want that when they click on a domain registered at PlanetHoster, they automatically have access to their website. This is called linking a PlanetHoster domain to an existing site.

When a Shopify store is created, a domain address with the extension “.myshopify.com” is given. In the case of a Wix site, the given domain address has the extension “.wix.com“. These services require changing the main entry of a type A record. However, after the link has been made, it is possible that the receipt of emails will not work.¹

The purpose of this article is precisely to explain how to properly link your N0C or cPanel domain registered at PlanetHoster to an online store or site². The final step of this process, connecting the PlanetHoster domain to Shopify and Wix servers, is explained in separate articles.

Note: This article does not apply to Squarespace. For this platform, please refer to the Connecting a PlanetHoster Domain to a Squarespace Site article.

Note: The PlanetHoster Glossary contains explanations on multiple topics and can be consulted to clarify certain terms.

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¹ PlanetHoster support is frequently called for help regarding this matter.
² Sometimes, a customer may want their emails to be at Google. These types of scenarios do not impact the article.

References

If you need more information during your reading, please refer to these articles:

• DNS Management
• The World: Startup Guide
• Domain Management

PlanetHoster’s Glossary also contains explanations of multiple topics. We invite you to consult it as well.

Step 1 — Create The World Hosting Account

Be sure to create the The World hosting account that will be associated with your store or site.

Please refer to the paragraph How to Create a The World Hosting Account in the The World: Startup Guide article.

If you want your store or website to be linked to a subdomain in N0C, the procedure is explained in the paragraph Creating a Domain in the Domain Management article.

Step 2 — Link Your Shopify or Wix platforms to a PlanetHoster domain

Let’s say you have created a store or a site called “linktest.myshop.com” and you want to link it to your PlanetHoster domain, which, for our example we will call “yourdomain.ca“.

The procedure depends on whether you have an N0C or cPanel account.

Domains With an N0C Account

1. Go to https://mg.n0c.com/en/.
2. Go to Domains > Domains Management.

3. Locate the domain to which you want to link your site.
4. Click on the DNS button:

5. Click on the Edit icon next to your A record:

6. Change the IP address so that the A record points to your site (for Shopify, enter “23.227.38.65” and for Wix, enter “216.239.34.100“):

7. Locate your CNAME www record and click on the Edit icon:

8. Replace your CNAME www record so that it leads to the address of your store or website (in our example, “linktest.myshopify.com“):

9. Note the IP address of your PlanetHoster server:

10. If a CNAME“mail.yourdomain.ca” record type is present³, delete it by clicking on the Delete DNS icon:

11. If an A “mail.*.com” record already exists, make sure it points to the IP of your PlanetHoster server. If not, create an A “mail.yourdomain.ca” record that points to the IP of your PlanetHoster server:

12. Click on the Create Record button.
13. Confirm type A registration for the email:

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³ If the CNAME is not present, then normally a record of type A “mail.planethoster.com” already exists.

Domains With a cPanel Account

1. Go to https://my.planethoster.com.
2. Go to MY SERVICES > Hosting Management.
3. Locate the domain to which you want to link your site and and click on the icon under LOGIN (see the article Overview of Hosting Accounts).
4. Click on the DNS Zone Editor icon:

5. Click on the Manage button:

6. Click on the Edit icon next to your A record associated with the domain name:

7. Change the IP address so that the A record points to your site (for Shopify, enter “23.227.38.65” and for Wix, enter “216.239.34.100“), and click on the Save Record button:

8. Locate your CNAME www record and click on the Edit button:

9. Replace your CNAME www record so that it leads to the address of your site (in our example, “linktest.myshop.com“) and click on the Save Record button:

10. Note the IP address of your PlanetHoster server (see the article Account Details).
11. If a CNAME “mail.domaincpaneltest.ca” record type is present⁴, delete it by clicking on the Delete button:

12. Create a record of type A “mail.domaincpaneltest.ca” that points to the IP of your PlanetHoster server and click on the Add Record button:

13. Confirm type A registration for the email:

⁴ If the CNAME is not present, then normally a record of type A “mail.planethoster.com” already exists. The next step is then unnecessary.

Step 3 — Connect your PlanetHoster Domain to the Platform

After completing the process explained above, it is necessary to connect your PlanetHoster domain to your existing online store or website. With the connection method explained here, your online store or website will host your DNS, while your domain will remain registered with its current registrar. With PlanetHoster, you will not only continue to pay and renew your domain with PlanetHoster, but you will also manage its settings.

As the procedure differs from one platform to another, please read the appropriate article:

Platform	Article
Shopify	Connecting a PlanetHoster Domain to an Existing Site on Shopify
Wix	Changing Server Names For a Wix Connection