You have a hosting plan with PlanetHoster. Then, one day, you realize that the plan has limitations: it no longer meets your needs. Then you have to consider switching to a higher plan.
In this article, we will explain in detail how to do this.
This article contains some information that applies only to a version of the product prior to the redesign.
The PlanetHoster Glossary contains explanations on multiple topics and can be consulted to clarify certain terms.
Prerequisites
Go to my.planethoster.com to connect to your PlanetHoster account in the Client Area.
General Information
When you upgrade to a higher plan, you will be prompted to pay only the difference on your bill. The process is largely automated. With the help of our team always available to support you, the upgrade is instantaneous and without interruption of service.
If not familiar with PlanetHoster’s hosting infrastructure, you are encouraged to read the following articles:
- How PlanetHoster’s Web Hosting Infrastructure Works; and
- How the Hosting Management Interface Works.
Possible Options
Convert World Lite to The World
If the World Lite plan is too limited, the customer must switch to The World plan. The conversion is fully automatic.
Please refer to the paragraph How to Upgrade from World Lite to The World in the article How to Manage World Lite.
Upgrade
See the article How To Upgrade a Web Project.
This feature is only available for Web Projects created using the version of the product released following the redesign.
Going to World LiteSpeed
See the article How to Migrate to N0C LiteSpeed.
Migrate to a HybridCloud
If the shared solution is no longer appropriate and dedicated resources become imperative, you should consider migrating your World account to a HybridCloud plan.
A HybridCloud plan order includes the migration of one World account. You must pay for the migration of additional World accounts.
Here are the steps to take to purchase a HybridCloud.
- Do not close your World Account at first.
- Please follow the process detailed in the article How to Order a HybridCloud Plan.
- As soon as the HybridCloud account is active, please open a ticket requesting the migration of the World (see the article How to Create Tickets).
- We remind you that both hosts must be active, otherwise the migration will be impossible.
- Once the migration from The World is complete and you have been notified on the ticket return, you must close your World account.
- Please refer to the article How to Cancel Subscription to a Web Hosting.
Increasing and decreasing the CPU, RAM and disk space of a HybridCloud dedicated server requires a 5 minute reboot.
Special Case of Products Released Prior to the Redesign
Only users with a version of the product prior to the redesign have the options described in the following paragraphs.
Move From a Legacy Plan to The World Premium
We strongly encourage our customers to move from a legacy plan to The World with the PlanetHoster’s website. The return on investment is well worth it given the low effort required on their part as this migration is almost fully automatic.
Please refer to the article How to Order a The World Plan.
Certain conditions apply. For more information, our pre-sales department is at your disposal.
Increase the Existing Resources of The World Plan
When the message “You do not have enough resources to create a new World hosting account” is displayed, you can avoid the need to obtain additional resources with the associated costs by changing the resources allocated to one or more Web projects.
Please refer to the parapraph Resources Allocation in the article How to Manage The World Resources.
Buy Additional Resources
Sometimes the entire global resource pool has been allocated to one or more of your Web Projects in your Portfolio, in which case a message is displayed. In this case, you need to increase the resources of the World account.
Please refer to the paragraph Obtaining Additional Resources in the article How to Manage Resources.