Introduction
The purpose of this article is to familiarize you at a high level with the possibilities of the PlanetHoster interface.
The PlanetHoster Glossary contains explanations on multiple topics and can be consulted to clarify certain terms.
Login In
The Login dialog box can be accessed in two ways:
- Go to the PlanetHoster website https://www.planethoster.com/ and click on the LOGIN icon:
- Connect via this link: https://my.planethoster.com/client-area.
Then, in the Client Area Login dialog box:
- Enter your Email Address. This is the email address associated with your PlanetHoster account:
- The Password is the one you chose when you made the order.
- Click on the Login button.
Structure of the Interface
| A | Area used to identify the logged-in user. |
| B | This area allows you to open the functionalities interfaces and : – check the status of yours services: Hosting, Domains, Other services and Hosted Email; – manage your hosting: The World or HybridCloud, and Create a web hosting account; – call technical support: open or create a ticket and authorize remote access; – order a product or service. The area also allows : – access the PlanetHoster Knowledge Base; – change the language of the user interface: French (FR) or English (EN); – log out. |
| C | Interface display area for functionalities. |
My Account
This is a high-level description of your account functionalities.
When you click on My account, you can see general information about billing:
| A | Credit Balance | Full payment to be made to PlanetHoster. |
| B | Récapitulative | Number of Domains with PlanetHoster, Products (hosting and others) and Unpaid Invoices. |
| C | My Unpaid Invoices | List of invoices to be paid, with quick access to the details of each invoice to ease the payment. |
| D | Add Funds | You can deposit money into your PlanetHoster account as a credit so that future invoices will be debited automatically. |
Note that blogs are accessible under Add Funds.
Other Icons for your Account
| My Profile | Change the informations associated with your profile. |
| My Invoices | See and manage your invoices. |
| My Affiliation | Manage your affiliations. |
| My Emails | Access the history of the messages PlanetHoster has sent you. |
| My Contacts | Add and manage your contacts. |
| Security | Manage the security of your account. |
My Services
The icon My Services gives access to the interfaces allowing you to use the services at your disposal.
| Hostings | Access to the dedicated web hosting management or ordering interface. -General information about your The World web hosting is centralized in a user-friendly interface. The interface also allows you to adjust the global resource pool by ordering an increase in your The World resources (for example, when you want to create additional hosting accounts). You can also cancel a The World service. You can also change your login password and upgrade to a higher plan. Please refer to The World: Startup Guide. -The HybridCloud plan is a service dedicated to web professionals needing high performance and greater flexibility than shared hosting, while being supported by PlanetHoster’s support team, free of charge and at all times. This solution offers you several advantages, such as complete isolation of your resources on a dedicated HybridCloud and the ability to increase the resources available at any time. Please refer to HybridCloud: Getting started guide. |
| Domains | The interface is equipped with a simple and efficient domain name management platform. You can access an overview of domains, and manage several at once. For each domain, you can also access multiple functionalities and specific details: -General domain information (lock, authInfo, WHOIS protection and automatic renewal). -Ability to change WHOIS data. -Ability to modify DNS entries. -Possibility to manage the DNS zone (only if your domain is not hosted at PlanetHoster; you can use the “Advanced DNS” option in the cPanel if possible). Please refer to the article Domains : presentation. |
| Other Services | Overview of other PlanetHoster services. These include VPN, Softaculous License, Litespeed License, CloudLinux License and KernelCare License. |
| Hosted Email | Access to PlanetHoster’s messaging products. You can modify your plan, decide on the billing cycle, and create or manage accounts and aliases. |
Hosting Management
The Hosting Management icon gives access to the shared web hosting management interface.
Interfaces allow you to view and search your accounts by filter, create accounts and manage the resources allocated to each of your shared hosting accounts. You can also delete, suspend or reactivate a PlanetHoster hosting account.
Please refer to the article Hosting Management.
My Support
The My Support icon gives access to the My Support interface:
You can create a ticket to get help from technical support and track your tickets. You can also manage remote access to the computer when you need help.
Domain API
This icon gives access to the domain API interface:
This API (Application Programming Interface) lets you configure the purchase of domains and World accounts from your own customers.
Please see the article Domaines : API.
Order
This icon allows you to order a product or service: The World, HybridCloud, VPN and Domain Names :
FAQ / Help
By clicking on this icon, you open this interface where are classified by themes the articles to which you can refer to make the most of what PlanetHoster puts at your disposal:
